1. Service Agreement
By booking an appliance repair service with FastAppliance Dubai, you agree to the transparent terms outlined herein. Our technicians conduct an on-site diagnosis and provide an upfront quotation before carrying out any repair work.
2. Transparent Quotations & Diagnostic Policy
We believe in complete pricing transparency:
- A minor inspection / diagnostic fee applies for technician travel and comprehensive troubleshooting.
- Zero Diagnostic Fee: If you proceed with the recommended repair, the diagnostic fee is 100% waived and incorporated into the repair cost.
- No unexpected or surprise charges will ever be applied without your prior written or verbal approval.
3. Service Warranty Policy
We stand firmly behind our workmanship and part quality:
- Replacement parts and associated labor warranty terms are stated upon on-site quotation and invoice confirmation for the specific repair performed.
- If a defect in the installed component or technician workmanship occurs within the agreed coverage timeframe, FastAppliance will re-inspect and resolve the defect in accordance with agreed service terms.
- The warranty does not cover secondary unrelated component failures, external power surges, physical damage, or tampering by third parties.
4. Quality Replacement Parts
We utilize dependable, high-grade replacement components compatible with your specific brand and model (LG, Samsung, Bosch, Siemens, Whirlpool, Sub-Zero, Liebherr, etc.) to guarantee reliability and long operating lifespan.
5. Questions or Warranty Inquiries
To make an inquiry or speak to our customer service desk, please reach out to us at:
FastAppliance Dubai
Telephone: 055 618 4564
WhatsApp: +971 55 618 4564
Coverage: All Dubai Areas, UAE
